New council Customer Service Centre now open on Gordon Road

Rushcliffe Borough Council Customer Services Centre on Gordon Road

West Bridgford has a new Customer Service Centre for residents to access key Rushcliffe Borough Council services, contact Nottinghamshire Police and connect with a host of local partners.

Conveniently located in the centre of West Bridgford and close to bus links and car parks, the new Centre is on Gordon Road, opposite the Council’s Gordon Road car park, postcode NG2 5LN.

You can drop in to see to a friendly advisor during opening hours, or access partner services by appointment for the Police, Nottinghamshire County Council, Metropolitan Thames Valley Housing, Homesearch and Citizens’ Advice.

The authority is also excited to announce it has opened a new Customer Service Point in East Leake Library, providing face to face access to services for residents living in the south of the Borough.

All of the Council’s walk-in Council facilities now have the same opening times and residents can see a customer advisor in West Bridgford, Bingham, Cotgrave and East Leake from Monday to Friday at the following times:

Monday 8.30am to 5pm

Tuesday 8.30am to 5pm

Wednesday 9.30am to 5pm

Thursday 8.30am to 5pm

Friday 8.30am to 4.30pm

Other ways to contact the Council are by calling 0115 981 99 11, emailing or visiting the website.

Leader of Rushcliffe Borough Council, Cllr Simon Robinson, said: “The new Centre in West Bridgford is still your one stop shop for local services and is now based in an even more accessible location on one of our great bustling high streets.

“It’s just yards from public transport stops and car parks. We can’t wait to give a warm welcome to customers, or if you can’t call in, why not visit our website or contact us on social media, where we can answer your questions.

“We know our face to face services across the Borough are still vital to so many people even in such a digital age, so we’re now delighted to offer extended opening hours on weekdays in Bingham, Cotgrave and East Leake.”